FAQ
Common platform questions
Straight answers for investors and operators reviewing how the platform handles plans, custody, verification, withdrawals, and support.
Are returns guaranteed?
No. Returns are estimates and digital assets carry substantial risk.
How are deposit addresses generated?
The backend uses a crypto provider adapter. Production deployments must use a compliant custody or payment provider.
When can users withdraw?
Withdrawals are available after maturity and can be subject to KYC, AML, fraud, and admin review.
Does this include KYC?
The schema and admin queue are ready for KYC provider integration; provider credentials must be configured before launch.
Still have questions?
Contact support